Gym Point Average

Mystery Gym Membership Services
Open today until midnight
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Mystery Gym Member

  • Mystery Gym Member

    A mystery member interacts with staff, asking specific questions to really evaluate their depth of knowledge of the facility. If there's any issues the leadership will be noted at a later time


  1. What problem are you solving?  With my mystery membership services I am looking for problems that will create solutions to help increase membership feedback.
  2. How are you going to solve this problem? After a day at the gym I will consult with the branch manager and discuss the possible alternatives and solutions via e-mail.
  3. Whats your plan? The only person who will know I will be coming is the manager. I will ask a series of questions to service staff and even inspect the cleanliness of the gym. In addition, test the member services on their conflict resolution.
  4. How will you know when your are done? When I am satisfied with my findings from the day I am there, I will submit a report to indicate my findings rather it be good or needs improvement.

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  • (918) 269-1079

Business Hours

Mon:5:00 – 10:00 PM
Tue:5:00 – 10:00 PM
Wed:5:00 – 10:00 PM
Thu:5:00 – 10:00 PM
Fri:5:00 – 10:00 PM
Sat:Open 24 hours
Sun:5:00 – 10:00 PM